The Controller provides the Processor with general written authorisation to engage the following subprocessors for the provision of Connect Services.
| PURPOSE OF PROCESSING | PROCESSING LOCATION | CATEGORIES OF PERSONAL DATA | APPLICABLE SERVICES | |
|---|---|---|---|---|
| Google Cloud EMEA Limited | Cloud hosting, databases, storage, backups, logging and operation of Connect Services, including self-hosted Grafana and Sentry | Frankfurt, Germany; limited processing by authorised Google entities and subprocessors may occur in other countries in accordance with applicable transfer safeguards | Account and user data, application data, printer and job data, uploaded files, technical logs and identifiers | Connect, Connect Farm |
| Cloudflare, Inc. | DNS, reverse proxy, CDN, traffic protection and delivery of web services | Cloudflare’s global network, including the EEA and USA | IP addresses, request and connection data, browser and device information, security logs and transmitted web content | Connect, Connect Farm |
| Google Cloud EMEA Limited - Firebase Cloud Messaging | Delivery of mobile push notifications | EEA, USA and other locations used by Google and its authorised subprocessors | Device registration token, printer name, team name, printing file name and notification delivery data | Connect, Connect Farm |
| The Rocket Science Group LLC d/b/a Mailchimp | Delivery of invitations, confirmation and authorisation emails and other service communications | USA and other locations used by authorised subprocessors | Name, email address, user or team identifier, email content and delivery information | Connect, Connect Farm |
| Sleekplan GmbH | Customer feedback, feature requests and changelog functionality | Germany and Ireland | Name, email address, user ID, feedback content and technical usage information | Connect |
| Browser and operating system push providers including Google, Mozilla, Microsoft and Apple | Delivery of browser and operating-system push notifications | EEA, USA and other locations determined by the user’s browser and device provider | Push subscription data, device or browser token, printer name, team name, printing file name and notification content | Connect, Connect Farm |