If I'm from the USA, can you provide me the W-9 form and TIN?

Prusa Research a.s. is a foreign person (entity) and therefore is not registered with the IRS. We are based in Prague, Czech Republic (EU).

Instead of a W-9, we can provide you with a completed W-8 form (W-8BEN-E) which should be enough in most cases to register Prusa Research a.s. as a vendor.

Please, let us know in your message if you need a W-8 and we will provide it attached to our reply to your price quote request.

VAT exclusion and tax exemption

Please note that no taxes are included for customers outside the European Union (EU), import taxes are to be applied upon arrival, based on country laws. Customers with shipping addresses outside of the EU are responsible for all duties, import taxes, and brokerage fees.

Purchase Order terms

We accept Purchase Order (POs) with Net 30 payment terms only if you are ordering for a school (district) or a library. All POs are subject to approval.

Accepted payment options

You will most likely prefer a Purchase Order method with Net 30 payment terms (available to schools, districts, and libraries only). An invoice will include instructions for wire transfer.

IMPORTANT: Please, include the invoice number either in the message to the recipient of your wire transfer or reference. It helps us pair your payment with your order.

Additionally, we accept Paypal and all major credit or debit cards on our e-shop.

We are also able to accept checks.

How long will I wait for delivery?

Once your order is placed and processed, it will be fulfilled according to our lead times. If your order contains a 3D printer, it will be added to the manufacturing queue at that time.

See the current lead times on our shipping information page, updated almost every day.

The current transit time to the US is 2-3 days.

It's difficult to predict how long the customs clearance process will take because it also depends on the price of the order. However, we've been working with international delivery companies for many years and we have mastered our part in the whole process.

Do you offer educational discounts?

Yes, we do offer an educational discount of 5% on all products excluding the MINI+ line of 3D printers. All discounts are subject to approval.

Are your 3D printers fitted with a US power cable?

Yes. Though manufactured in the EU, we fit every printer with a power cord according to the country where the printer will find its new home.

Support about orders and shipping

The fastest way to get in touch with the support team is the 24/7 Live chat service found on our e-shop website.

Do you have a reseller in the US?

At this moment, no. However, we are on an active mission to make it easier for you to purchase our products.