GREAT SUPPORT
We are providing full 24/7 customer support with live chat and e-mail in several languages. There are also unofficial user groups on Facebook, where makers help each other. You will never be alone in the big world of 3D printing!
Are you considering Original Prusa 3D printers for your classroom, school, library, university, or maker space?
Our specialists are here to assist you throughout the whole buying and information gathering process.
To get in touch with us, please fill out the form below and we will take it from there.
Fields with * are required.
Prusa Research a.s. is a foreign person (entity) and therefore is not registered with the IRS. We are based in Prague, Czech Republic (EU).
Instead of a W-9, we can provide you with a completed W-8 form (W-8BEN-E) which should be enough in most cases to register Prusa Research a.s. as a vendor.
Please, let us know in your message if you need a W-8 and we will provide it attached to our reply to your price quote request.
Please note that no taxes are included for customers outside the European Union (EU), import taxes are to be applied upon arrival, based on country laws. Customers with shipping addresses outside of the EU are responsible for all duties, import taxes, and brokerage fees.
We accept Purchase Order (POs) with Net 30 payment terms only if you are ordering for a school (district) or a library. All POs are subject to approval.
You will most likely prefer a Purchase Order method with Net 30 payment terms (available to schools, districts, and libraries only). An invoice will include instructions for wire transfer.
IMPORTANT: Please, include the invoice number either in the message to the recipient of your wire transfer or reference. It helps us pair your payment with your order.
Additionally, we accept Paypal and all major credit or debit cards on our e-shop.
We are not able to accept checks.
Once your order is placed and processed, it will be fulfilled according to our lead times. If your order contains a 3D printer, it will be added to the manufacturing queue at that time.
See the current lead times on our shipping information page, updated almost every day.
The current transit time to the US is 2-3 days.
It's difficult to predict how long the customs clearance process will take because it also depends on the price of the order. However, we've been working with international delivery companies for many years and we have mastered our part in the whole process.
Yes, we do offer an educational discount of 5% on all products excluding the MINI+ line of 3D printers. All discounts are subject to approval.
Yes. Though manufactured in the EU, we fit every printer with a power cord according to the country where the printer will find its new home.
The fastest way to get in touch with the support team is the 24/7 Live chat service found on our e-shop website.
At this moment, no. However, we are on an active mission to make it easier for you to purchase our products.
The Original Prusa I3 MK3S+ is the successor to the award-winning Original Prusa i3 MK2/S 3D printer. With the rebuilt extruder, a plethora of sensors and the new magnetic MK52 heatbed with replaceable PEI spring steel print sheet, we believe that we've developed our best 3D printer yet!
More infoOriginal Prusa SL1 3D printer is based on the MSLA printing process. Unlike Original Prusa i3 machines, this printer uses a high-resolution LCD panel and a UV LED to cure thin layers of resin to achieve an unprecedented level of detail. Curing and Washing Machine available separately.
More infoIntroducing our new smart and compact 3D printer Original Prusa MINI+ with all the bells and whistles you would expect from the creators of the award-winning Original Prusa i3 MK2S and MK3S+! With replaceable spring steel sheets and plenty of useful features, the MINI+ is a big printer in a compact body!
Original Prusa i3 MK3S+ Multi Material 2S is a completely unique consumer option allowing to print with up to 5 different materials simultaneously. The enhanced version 2S (available for MK3S+) is much simpler than original MMU, which makes it easier to use and less sensitive to the quality of filament.
More infoMORE REASONS TO BUY FROM US
We are providing full 24/7 customer support with live chat and e-mail in several languages. There are also unofficial user groups on Facebook, where makers help each other. You will never be alone in the big world of 3D printing!
Assembling the kit is an excellent first step to the world of 3D printing. You will understand the principles of printer construction and get a huge advantage when you need to solve possible problems and replacements later.
We didn't want to leave anything to chance, so our assembly instructions are pictured to the smallest detail. All fasteners and mechanical parts have 1:1 drawing so you can easily find them, and there is no chance of you picking a wrong one.
We provide high-quality print settings with the printer and we are developing our own slicing software. In PrusaSlicer you can set everything you want. It's very easy to use and we are adding new features regularly.
One of the most popular features of Original Prusa i3 concept is upgradability. If you buy our 3D printer, you can upgrade it later to the new version, so you don't need to buy the whole new model every two years as you get used to with your phone or laptop. 🙂
Prusa Research is a 3D printing company based in Prague, Czech Republic. It was founded in 2012 by Josef Prusa, one of the core RepRap developers, as a one-man startup and grows to a 400+ team now.
This book will help you understand what kinds of 3D printing technologies are currently available and how they work. We will take you through the whole process of 3D printing, starting with obtaining a printable 3D model, through the pre-printing preparations, to the final post-processing of a printed object. You will learn what an extruder is, as well as slicing, perimeters or infill. We’re going to explain the differences between commonly used materials, and how to utilize 3D printing for practical application. This book will give you a very good understanding of 3D printing and also provide you with all the basic knowledge required to start. The only thing remaining will be to buy a 3D printer and start printing!
See what's inside...
You can either purchase my e-book or get it for free by entering your email and agreeing to subscribe to my newsletter below. If you choose the first option, you will get the book for 5 USD / EUR in PDF form and we will not process your personal data. If you choose the second option, you will receive the e-book for free. After that, we will occasionally send you news from Prusa Research and other tips & tricks from the world of 3D printing that I think might be useful for you. Of course, you can unsubscribe whenever you want and we never send you unsolicited advertising.
– Jo Prusa
I don’t agree with subscribing to the newsletter and I want to buy the book for 5 USD / 5 EUR (VAT incl).