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Terms of Service of

1. Introduction

1.1. Prusa Research a.s., a company with its registered office at Partyzánská 188/7A, 17000, Prague 7, Company Id. No.: 06649114, registered in the Commercial Register kept by the Municipal Court in Prague, Section B, File 23056 (hereinafter the “Operator”), operates the services available at (hereinafter the “PRINTABLES”).

1.2. These Terms of Service of PRINTABLES (hereinafter the “PRINTABLES Terms and Conditions”) also include the Terms and Conditions of Service of the PRUSA website (hereinafter the “Terms and Conditions”).

1.3. User shall mean any person who uses this PRINTABLES service in any way (hereinafter the “User”).

1.4. By any use of PRINTABLES, the User agrees to these PRINTABLES Terms and Conditions and undertakes to comply with them. If the User disagrees with these PRINTABLES Terms and Conditions, the User is not authorised to use the services.

1.5. Some functionalities or parts of the PRINTABLES may only be used by registered Users with a user account. Upon registration in PRINTABLES for the purpose of obtaining a user account (hereinafter the “User Account”), the User is obliged to confirm his or her consent to these PRINTABLES Terms and Conditions.

1.6. To register your PRINTABLES User Account and other login to the service, use your PRUSA ACCOUNT or one of your third-party authentic User Accounts (such as Google Account, Apple ID or Facebook account). The use of the PRUSA ACCOUNT service, or the connection of your User Account with third-party login tools, is governed by the applicable terms and conditions that you are obliged to comply with.

2. User content and licence terms

2.1. The User may upload and publish its own content with the User Account through PRINTABLES, in particular in the form of print files (.gcode), 3D models files (.stl, .3mf, .obj and .amf) and related images (.jpg, .png, .gif, .TIFF) and other information and files (hereinafter “Printing Documents”) and functions as a platform for dissemination of Printing Documents. The Printing Documents are considered to be user content under the PRINTABLES Terms and Conditions (hereinafter the “User Content”) and any and all conditions, warranties and limitations following from these PRINTABLES Terms and Conditions shall apply to them.

2.2. By uploading the User Content to PRINTABLES, the User grants to the Operator a non-exclusive, gratuitous licence for the reproduction and communication of the work to the public worldwide and for the duration of the proprietary rights to the work; the Operator may further grant the authorisations thus obtained to a third party in the form of a sublicence, especially for the purpose of operating and promoting PRINTABLES and other services of the Operator.

2.3. If the User uploads and publishes any Printing Documents through PRINTABLES, the User provides them to the Operator and offers services to other Users under the Creative Commons licence, some of the available variants of the GNU licences or BSD licence (hereinafter the “Free Licences”). The Operator does not grant any licence to the Users for the Printing Documents. The issue of Printing Documents through PRINTABLES represents a proposal to enter into a licence agreement under the selected terms and conditions of the Free Licence made by the User vis-à-vis other Users. The User acknowledges that the Free Licences are irrevocable after publication of the Printing Documents.

2.4. The User agrees to display Printing Documents through PRINTABLE only if the User has the necessary authorisation to do so and to further distribute or license the Printing Documents under the chosen Free Licence, and also thereby represents that the Printing Documents do not violate any rights, in particular intellectual property rights, of third parties. Furthermore, the User agrees to use the service to only display Printing Documents which do not serve as instructions for printing items the possession or manufacture of which is restricted or prohibited by laws and regulations. In addition, the User agrees not to use the service to display any Printing Documents of low quality, intentionally erroneous or with an incorrect label or description.

2.5. The User shall be fully responsible for all the Printing Documents uploaded and published through PRINTABLES. The Operator shall not be in any way responsible for such Printing Documents, except for the cases stipulated by laws and regulations.

2.6. The Users may use the Printing Documents issued by other service users in accordance with the applicable terms and conditions of the selected Free Licence under which the relevant Printing Documents were published, or as specified in the PRINTABLES and in accordance with the generally binding legal regulations.

2.7. The Operator points out that Printing Documents are created by the Users and are in no way inspected or tested by the Operator prior to their publication. Thus, the Printing Documents and the description and labelling thereof may contain factual, technical and formal inaccuracies or errors and therefore may in no way be deemed to be expert advice or statements. The Operator does not guarantee the quality or flawlessness of the Printing Documents and shall not be liable to the User for any damage incurred as a result of using them.

2.8. Paragraphs 1.4 to 1.6 of the Terms and Conditions shall apply to the full extent to the Printing Documents. Any and all reports and complaints concerning defective or unauthorised content, including Printing Documents, may be notified to the Operator via e-mail address [email protected] or reported using the “REPORT” button if available for a specific Printing Document or other User Content.

2.9. PRINTABLES does not serve as data storage and the Operator does not guarantee to the User that the User Content will not be damaged, modified or deleted. The Operator shall not be liable to the User for any damage incurred as a result of the loss of uploaded data.

3. Prusameters

3.1. By using PRINTABLES, by sharing the content and performing other tasks, the Users may obtain a score in the form of “PRUSAMETERS”, i.e. virtual points that may be exchanged under the conditions set by the Operator and after its approval for discount coupons for purchase at the PRUSA E-SHOP at or, if applicable, exchanged for other remuneration provided by the Operator or its partners from time to time.

3.2. The number and type of rewarded activities as well as the number of PRUSAMETERS required to obtain a discount voucher may vary. The crediting of PRUSAMETERS and their exchange for a discount voucher is subject to the Operator checking compliance with the terms and conditions of the PRUSAMETERS programme and these PRINTABLES Terms and Conditions. In particular, the User is obliged to publish only his or her own content or content that he or she is authorised to publish and that does not infringe the rights of others or otherwise contravene these PRINTABLES Terms and Conditions. Duplicate or repeated uploads of 3D models or photographs will be considered activity in violation of these PRINTABLES Terms and Conditions, as will artificial or promoted or otherwise encouraged increases in the number of likes or downloads of a 3D model or other User Content.

3.3. For further binding conditions under which PRUSAMETERS can be earned, during what periods PRUSAMETERS are credited and how they can be exchanged for specified rewards in the form of discount vouchers, please refer to the relevant section of the User Account and the programme website here: The validity of awarded PRUSAMETERS, as well as their exchange for a discount voucher or other reward, is subject to, among other things, compliance with all PRUSA terms of service, including these PRINTABLES Terms and Conditions and the additional information available in your User Account. Any and all actions of the User related to the acquisition of PRUSAMETERS may not be in violation of generally binding legal regulations, good morals, interests of the Operator, the interests of its partners or unlawfully infringe on the rights of other Users of PRUSA services.

3.4. PRUSAMETERS are non-transferable and cannot be exchanged with a third party for money or other value and cannot be refunded to the User in money. Discount vouchers may only be redeemed for purchases on the PRUSA E-SHOP at

3.5. The Operator reserves the right to change or update the terms and conditions of the PRUSAMETERS programme at any time without any replacement, or to interrupt or cancel the entire PRUSAMETERS loyalty programme without stating a reason and without prior notice.

3.6. The acquisition of PRUSAMETERS and the conditions of their exchange for rewards are within the exclusive competence of the Operator. By participating in the PRUSAMETERS programme or using the PRINTABLES services, the user is not entitled to be credited any PRUSAMETERS or to exchange it for a discount voucher or Goods.

4. Other Printables services

4.1. You are entitled to use through PRINTABLES other services aimed at supporting collaboration and the 3D printing community. These other services may include different communication tools and content sharing tools. You are entitled, inter alia, to use a tool to monitor activities of other Users, i.e. “Follow”, and other Users can follow the activities and content displayed on your user profile. In case you do not want your activities to be displayable to others, you can set your User Account as private. You are also entitled to use the services of Messenger – the internal communicator between PRINTABLES Users.

4.2. When using other PRINTABLES services enabling the content to be sent to Users, e.g. through the Messenger service, each user is obliged to ensure that the content transmitted by him or her does not contain any harmful codes or viruses, capable of damaging, jeopardising or otherwise unlawfully encumbering the Operator’s or other Users’ software or hardware or send unsolicited messages or commercial communications to other Users. Community rules regarding the use of Messenger, service specifications and instructions can be found here.

4.3. For the use of other PRINTABLES services, the Terms and Conditions shall apply to the full extent, in particular paragraph 5 thereof, according to which the User may, inter alia, use the PRUSA websites only in the usual manner and for the anticipated purposes. The use of the PRUSA websites must not contravene the Terms and Conditions, generally binding legal regulations or good morals, interfere with the rights and legitimate interests of the Operator, other Users and third parties.

4.4. Any activities that would be in violation of these PRINTABLES Terms and Conditions can be reported to the Operator directly at the relevant content via the REPORT button, or if this is not possible, you can send information or your request directly to the e-mail address [email protected].

5. Final provisions

5.1. In the event of breach of these PRINTABLES Terms and Conditions, generally binding legal regulations or good morals by the User, or even in case of mere justified suspicion of such a breach, the Operator reserves the right to restrict the User’s access to PRINTABLES or other PRUSA services and to adjust the value of that User’s PRUSAMETERS, or to suspend or completely cancel the User’s account without prior notice or any compensation.

5.2. The Operator reserves the right that the PRINTABLES services may not be always available, especially as a result of a technical failure or scheduled maintenance. The Operator further reserves the right to modify the PRINTABLES services or to cease providing them at any time. The Operator shall not be liable for any damage incurred by the User as a result of unavailability, modifications or termination of provision of the PRINTABLES services. To the extent permissible under the applicable legal regulations, the PRINTABLES services are provided without any warranty.

5.3. These PRINTABLES Terms and Conditions may be unilaterally modified or updated by the Operator at any time. The Operator shall notify the User of a change hereto at least 14 days before the effective date of the new version, by publishing the new version on the Operator’s Website or by means of a message sent to the User’s registered e-mail address. The User may reject the relevant changes by deleting his or her User Account or by not using PRINTABLES. The valid and effective version of the PRINTABLES Terms and Conditions is always published on the Operator’s Website and the User is obliged to become acquainted with it from time to time. If the PRINTABLES user continues to use PRINTABLES after the effective date of the changes, it is deemed that he or she accepts the changes.

5.4. The legal relationships between the User and the Operator arising on the basis of these PRINTABLES Terms and Conditions shall be governed by the laws of the Czech Republic. Any disputes shall be resolved by the competent courts of the Czech Republic, exclusively under the laws of the Czech Republic.

5.5. Invalidity or ineffectiveness of a provision of these PRINTABLES Terms and Conditions shall in no way prejudice the validity and effectiveness of other provisions.

5.6. This version of the PRINTABLES Terms and Conditions is valid and effective from August 1, 2022.

5.7. The Operator can be reached by e-mail at [email protected].