Welcome to the growing family of the Original Prusa owners! Thank you again for purchasing a 3D printer directly from its developer Josef Prusa. Your purchase supports us in further development. Josef Prusa, one of the core developers of open-source project RepRap and creator of Prusa i3, started Prusa Research as a one-man startup in 2012. The company rapidly expanded and now has a team of more than 350 people. Currently, we ship more than 6000 Original Prusa printers per month to over 160 countries directly from Prague. And we continue to improve both user experience and reliability of 3D printing every day.
However, a 3D printer is not a maintenance-free machine - at least not yet. You need to learn a few things about how a 3D printer operates, so you can enjoy trouble-free printing or even solve an occasional problem, such as a clogged nozzle. But don't worry! Most problems are really easy to fix. Plus, we are here to help you. This page contains links to a whole bunch of useful videos and articles, which will guide you through your first steps in the 3D printing world. Some of them are for more advanced users, but no worries - you'll be one of them soon enough 😉
In case you can't find the answer to your question on our websites, we are providing full 24/7 customer support via live chat (available at shop.prusa3d.com) and e-mail in several languages. There are also unofficial user groups on Facebook, where makers help each other.
What can you expect when you receive your new Original Prusa MINI 3D printer? Josef Prusa himself made the unboxing & assembly video for you.
Have you successfully assembled your Original Prusa MINI? In this video, Josef Prusa will show you how to calibrate the printer and start your first print.
VIDEO INCLUDED | Changing the nozzle takes just a few minutes. We will demonstrate the benefits of smaller and larger nozzles in real situations.
VIDEO INCLUDED | Meet 3MF – a new open-source file format designed specifically for additive manufacturing.
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In this article, we will take a close look at differences between smooth and powder coated print sheets.
There’s a group of special filaments that are perfect for RC airplane wheels, flexible phone covers or durable GoPro cases. Do you want to try them?
VIDEO INCLUDED | You’d be surprised how many 3D models you can find on the internet are broken in some way. We will tell you how to repair them.
VIDEO INCLUDED | Have you ever wished that you could easily transfer a real object into a digital file? There is a one surprisingly cheap way to do that.
VIDEO INCLUDED | Most slicers used for FDM 3D printing use lattice supports. But in some cases, tree supports could brings you a couple of advantages...
VIDEO INCLUDED | There are at least three cases where cutting objects into smaller components could be your best option. Let's take a look.
The process of machining 3D prints is called postprocessing, and in this article, we will show you all of its secrets. Once you master these techniques, you will be able to work with pretty much anything you print.
Creating a 3D model just by taking lots of pictures of a real object? Yes! Photogrammetry is back – and it’s easier to use, gives better results and it is still completely free!
Have you ever thought that the infill pattern itself can be very nice to look at? In this article, we will explore an unusual use of PrusaSlicer and we will show you how to transform models with ease!
Annealing can improve firmness, tensile strength and a heat resistance of a given object. It’s a well-known procedure when creating metal but it's also applicable with 3D prints.
Everyone knows filters that can stylize 2D pictures, but did you know you can do the same with 3D models? Breathe new life into your old models with one of these simple techniques.