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Support, full-time, Praha

Technical support specialist

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We are Prusa Research. In Prague, we develop and manufacture 3D printers that the whole world loves. Our customers are companies such as Lockheed Martin, Skoda Auto, or SpaceX, but mainly hundreds of thousands of homes, workshops, and garages of people who have discovered the beauty of 3D printing. They manage to make spare parts for things they would normally throw away, prototype products for their businesses, model and print accessories for their hobbies, and even for small batch production. 3D printing is taking off at an incredible pace and we've been at the top of the peloton for a few years now. And at the same time, we know very well that this is just the beginning!

PRUSA RESEARCH A.S.

Partyzánská 188/7A
170 00 Praha 7
Česká republika

[email protected]
prusa3d.cz/o-nas/

    Who are we looking for?

    We're looking for colleagues to join our 24/7 technical support team. We support our customers nonstop in major world languages and currently, we would be glad to find new colleagues with advanced English and German.

    What you should know and have?

    • Advanced English + German level.
    • Experience in 3D printing.
    • Independence and proactive approach.
    • Good orientation in new technologies.
    • University / High school degree (ideally in a technical field).
    • Initiative personality with good communication skills.
    • Logical thinking.

    What do we need help with?

     You will communicate with our existing and potential customers and advise them about our printers and printing materials from A to Z.

    • You will communicate via live chat and email.
    • You will learn to assemble our 3D printer, print its parts on it, re-assemble, and assemble it again.
    • You will get high-quality F2F training.

    What we offer?

    • Mostly day shifts worked in our Prague headquarters.
    • Employment contract / external co-operation.
    • Employee benefits (meal vouchers, sick days, vaccinations, discounts on products, massages, etc.).
    • Corporate events, relax zone.
    • Excellent accessibility, 3-minute-walk from the railway station Praha - Holešovice, and metro station Nádraží Holešovice.

    Kde budete pracovat?

    There are more than 900 of us, but we can still fit into the premises of Pražská teplárenská in Holešovice, a short distance from the center of Prague. We're all there, just a few steps away from the Nádraží Holešovice metro station - from management to development to production.

    We don't care about redundant processes, open space, or a manager standing behind us all the time. Individual teams have their own offices and are made up of like-minded people who are happy to help or advise.

    Creatives and tinkerers have full use of our hi-tech PrusaLab workshop. The in-house gym or huge terrace is handy for clearing your head, and of course, there's a coffee machine or on-site parking. Even less obvious is our small company zoo, where we have sheep, alpacas, and a robotic dog from Boston Dynamics. 😉 And here we have our own Prusa bees!

    Three alpacas that make us very happy! You can pet them whenever you walk by... 🙂

    Our main building as seen from Nádraží Holešovice metro station

    Mám zájem o tuto pozici

    PRUSA RESEARCH A.S.

    Partyzánská 188/7A
    170 00 Praha 7
    Česká republika

    [email protected]
    prusa3d.cz/o-nas/

    165

    počet zemí, kam dodáváme naše tiskárny

    4500

    O tolik procent jsme vyrostli v posledních čtyřech letech

    10000

    Počet tiskáren, které každý měsíc doručíme zákazníkům

    900

    Počet členů našeho týmu